At 999gt, protecting your personal data is a responsibility we take seriously. This Privacy Policy explains what information we collect, how we use it, who we share it with, and what rights you have over your data. Please read it carefully before using our platform.
Our Privacy Commitment
All data transmitted between your device and the 999gt platform is encrypted using industry-standard 256-bit SSL/TLS protocols. Your login credentials, payment details, and personal information are protected in transit at all times.
We do not sell, rent, or trade your personal information to third-party marketing organisations. Your data is used solely to operate your account, process payments, and fulfil our legal and compliance obligations.
You have the right to access, correct, and request deletion of the personal data we hold about you. Submit a data subject request at any time by contacting our team at [email protected].
Player data is stored on secured, access-controlled servers. We apply strict internal access policies — only authorised personnel with a legitimate operational need may access player account data.
You may opt out of marketing communications at any time. Each promotional email includes an unsubscribe link, and you may also update your communication preferences directly within your 999gt account settings.
Our data practices are designed to align with international data protection standards. We apply data minimisation principles — collecting only what is necessary for the purposes described in this Policy.
This Privacy Policy (hereinafter referred to as "this Policy" or "the Policy") is issued by 999gt (referred to herein as "999gt", "we", "us", or "our"), the operator of the online gambling platform accessible at https://999gt.cam (the "Platform" or "Website").
This Policy describes how 999gt collects, processes, stores, and discloses personal data relating to individuals who register as players, visit the Website, interact with our customer support team, or otherwise engage with the services offered on the Platform. It applies to all personal data processed by 999gt in connection with the operation of the Website and its services.
By accessing the Website or registering a player account, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data in accordance with the terms set out herein. If you do not agree with any part of this Policy, you should discontinue use of the Platform immediately.
Related Documents: This Privacy Policy should be read alongside our Terms & Conditions and our Responsible Gambling Policy, all of which together govern your use of the 999gt platform.
For the purposes of this Policy, the following terms shall have the meanings ascribed to them below:
999gt collects personal data that is necessary for the operation of the Platform, fulfilment of our legal obligations, and delivery of a high-quality, localised experience to Malaysian players. The categories of personal data we collect are set out in the table below:
| Data Category | Specific Data Points | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, gender, nationality, MyKad / passport number and copy | Account registration, KYC verification, age enforcement (21+), fraud prevention |
| Contact Data | Email address, mobile phone number, residential address (including city: KL, Penang, JB etc.) | Account communications, support, security alerts, marketing (where consented) |
| Financial Data | Payment method details (e-wallet identifiers, bank account details), transaction history, deposit and withdrawal amounts in MYR | Payment processing, fraud detection, AML compliance, withdrawal verification |
| Technical Data | IP address, browser type and version, operating system, device type, session duration, login timestamps | Platform security, fraud prevention, responsible gambling monitoring, analytics |
| Gameplay Data | Game history, bet amounts, win/loss records, bonus usage, session frequency and duration | Account management, responsible gambling monitoring, VIP programme, regulatory compliance |
| Communication Data | Records of live chat conversations, email correspondence, and support ticket content | Customer support, quality assurance, dispute resolution, training |
| Marketing Preferences | Communication opt-in/opt-out status, promotion participation history, preferred channels | Personalised marketing (where consented), campaign management |
We do not collect sensitive personal data (such as racial or ethnic origin, political opinions, religious beliefs, or health data) unless specifically required by applicable law or regulation, for example in connection with a self-exclusion request.
999gt collects personal data through the following channels and mechanisms:
You provide personal data to us directly when you register a player account, complete KYC verification, make a deposit or withdrawal request, contact our customer support team, participate in a promotion, or update your account profile. All information you provide in these contexts is collected with your knowledge and, where required, your consent.
When you access and use the Platform, we automatically collect certain technical data using cookies, web beacons, server logs, and similar tracking technologies. This includes your IP address, device information, browser type, referring URLs, pages visited, and session duration. Please refer to Section 9 (Cookies & Tracking) for further detail.
We may receive personal data about you from third parties in the following circumstances:
999gt processes personal data on the basis of one or more of the following lawful grounds, depending on the specific processing activity:
999gt uses the personal data we collect for the following specific purposes:
999gt does not sell, rent, or trade your personal data to third parties for commercial marketing purposes. We may share your personal data with the following categories of recipients, solely to the extent necessary for the stated purpose:
We engage third-party service providers who process personal data on our behalf under contractual data processing agreements. These include:
We may disclose your personal data to regulatory authorities, law enforcement agencies, courts, or other government bodies where we are legally required to do so, or where such disclosure is necessary to protect the legal rights of 999gt or to prevent fraud or criminal activity.
In the event of a merger, acquisition, restructuring, or sale of all or substantially all of 999gt's assets, your personal data may be transferred to the acquiring or successor entity as part of the transaction. You will be notified of any such transfer and the applicable privacy terms of the successor entity.
Important: All third-party data processors engaged by 999gt are required to process personal data only in accordance with our instructions and to implement appropriate technical and organisational security measures. We do not permit our processors to use your data for their own independent purposes.
999gt retains personal data for as long as is necessary for the purposes for which it was collected, subject to applicable legal and regulatory retention obligations. The following general retention principles apply:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with our internal data disposal procedures.
The 999gt Platform uses cookies and similar tracking technologies to enhance user experience, maintain session security, and gather analytical data. By accessing the Website, you acknowledge the use of cookies as described in this section.
You may manage or disable non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the Platform. Most browsers allow you to view, delete, and block cookies on a per-domain basis. Consult your browser's help documentation for instructions specific to your browser.
Note: Strictly necessary cookies cannot be disabled as they are essential to the secure operation of the Platform. Disabling these cookies will prevent you from accessing your account or using the Platform's services.
999gt implements a comprehensive suite of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, disclosure, or destruction. These measures include, but are not limited to:
Notwithstanding these measures, no data transmission over the internet or data storage system can be guaranteed to be 100% secure. We encourage players to use strong, unique passwords and to enable any additional security features available in their account settings.
In the event of a data breach that is likely to result in a risk to the rights and freedoms of affected individuals, 999gt will notify the relevant regulatory authority and, where required, the affected players, in accordance with applicable notification obligations.
Subject to applicable law, you have the following rights with respect to the personal data that 999gt holds about you. To exercise any of these rights, please submit a written request to [email protected] with the subject line "Data Rights Request", including your registered username and a description of the right you wish to exercise.
Request a copy of all personal data we hold about you, together with information about how it is processed.
Request correction of any inaccurate or incomplete personal data we hold about you.
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
Request that we restrict the processing of your personal data in certain circumstances, such as where you contest its accuracy or object to its use.
Request receipt of your personal data in a structured, commonly used, machine-readable format for transmission to another controller.
Object to the processing of your personal data where we rely on legitimate interests as the legal basis, including for direct marketing purposes.
Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.
You have the right to lodge a complaint with the applicable supervisory or regulatory authority if you believe your data rights have been violated.
We will respond to all data rights requests within thirty (30) calendar days of receipt. Where a request is complex or we have received a large volume of requests, we may extend this period by a further sixty (60) days, with notification to you within the initial 30-day window.
The 999gt Platform is strictly intended for individuals who are 21 years of age or older. We do not knowingly collect, process, or retain personal data relating to individuals under the age of 21. Our registration process includes an age declaration requirement, and our KYC verification process is designed to detect and prevent under-age access.
If we become aware — through any means, including parental or guardian notification — that we have collected personal data from an individual under the age of 21, we will take immediate steps to suspend the associated account, delete the relevant personal data, and return any deposited funds in accordance with our Terms & Conditions.
If you have reason to believe that a minor has registered an account on 999gt, please contact our support team immediately at [email protected]. 🔞
As an internationally operating online gambling platform, 999gt may transfer personal data to, and process personal data in, countries outside of Malaysia. Such transfers may occur in connection with our use of international cloud hosting infrastructure, third-party KYC providers, or global payment processing networks.
Where personal data is transferred to a jurisdiction that does not provide an equivalent level of data protection to that applicable in Malaysia, 999gt will implement appropriate safeguards to ensure that your data remains protected. These safeguards may include:
By using the 999gt Platform, you acknowledge and consent to the transfer of your personal data to jurisdictions outside Malaysia for the purposes described in this Policy.
999gt reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or Platform services. When material changes are made, we will provide notice to registered players via email to the address on file and/or via a prominent notice on the Website.
The "Last Updated" date at the top of this page reflects the date of the most recent revision. We encourage you to review this Policy periodically to stay informed about how we handle your personal data.
Continued Use: Your continued use of the 999gt Platform following the publication of any revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with any changes, you should discontinue use and may request account closure in accordance with our Terms & Conditions.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by 999gt, please contact us using the details below:
We are committed to responding to all privacy-related enquiries within 10 business days. For data rights requests, please refer to the timelines set out in Section 11 of this Policy.
For responsible gambling support, self-exclusion requests, or concerns related to your gameplay and account, please visit our dedicated Responsible Gambling page.
Continue Exploring
Questions about how we handle your data? Our support team is available 24/7. You can also visit our FAQ for quick answers, or return to the homepage to explore 999gt's full offering.
🔞 For players aged 21 and above only. Please gamble responsibly.